Q: How do I install my Citynet Phone service?
A: It’s easy! Our installation guide here will walk you through it. If you have any questions, just give us a call at 304-848-5400.
Q: How do I check my Citynet voicemail?
A: Press 777# and enter your password.
Q: Why is there a broken tone before I get dial tone to make a call?
A: A stutter tone before the dial tone indicates there is a voicemail waiting to be listened.
Q: What do I do if my legitimate business phone number is appearing as spam?
A: Click here for details.
