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Support Topic Library
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Be Prepared for Storms!
Storms are bound to knock out power and the internet from time to time. Lightning strikes and power surges can easily damage your technology. Overnight
Power Cycling Your Router
It is important to have a good grasp of how your router works, as it can impact your wireless connectivity. If you are experiencing problems
CitynetTV & Internet Tip Sheet
TV REMOTE How to Reprogram Your Citynet Remote to Your TV Step 1: Press and hold the ‘setup’ button at the top right of your
Support Team Highlights
Administrative Assistant & Testing Coordinator: Ashley Bassel
It’s time for another behind-the-scenes look at the employees of Citynet! Today, we are talking with Administrative Assistant & Testing Coordinator Ashely Bassel. How long
Technical Support Center Representative: Sebastian Heston
It’s time for another behind-the-scenes look at the employees of Citynet! Today, we are talking with Technical Support Center Representative Sebastian Heston to learn what
Technical Support Center Supervisor: Rafe Davis
It’s time for another behind-the-scenes look at the employees of Citynet! Today, we are talking with Technical Support Center Supervisor Rafe Davis. How long have
Understanding Identity Theft
Identity theft occurs when someone steals your personal information – such as your name, Social Security number, or financial details – and uses it without your permission. This can lead to financial loss, damage to your credit, and stress as you work to restore your identity.
Click here to learn more about Identity Theft and how you can protect yourself.
