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Citynet at Snowshoe Mountain Resort

Citynet: Lighting Up Snowshoe Resort with Fiber Broadband Service!

Pocahontas County has lagged behind other areas in the state of West Virginia when it comes to high-speed Internet access. While its rural geography is one factor for this, so too is a lack of any competition. Until recently, only one provider served the area. Now, Citynet is pleased to offer the high-speed connectivity people have come to expect, and with attractive pricing.  "When you have competition in place, you get a better product, better prices, and better service. It's as simple as that." says Citynet CEO Jim Martin.

Through funding by the  West Virginia Broadband Deployment Council for infrastructure projects, a grant was awarded for $713,000to Citynet  to bring high-speed Internet service ("broadband") to  Snowshoe Mountain Resort. "Because of Citynet's expertise as a leading broadband service provider in rural regions of West Virginia as well as our capabilities in middle mile and last service distribution, we knew we were a perfect fit for this project" says Martin.

Citynet offers different levels of broadband service to meet the needs of Snowshoe Resort and offers around-the-clock, local, award-winning technical support.


Fiber Optic: What's the Benefit?
Fiber is Unquestionably the Fastest, Most Versatile High-Speed Internet Connection Available.

Fiber optic cable is the latest innovation in the telecommunications industry. Inside each fiber optic cable are strands of optically pure glass, thinner than a human hair, which carry digital information over long distances. Digital signals are sent as pulses of light down the glass fibers, without interference or limitation.This digital transport system is faster, clearer and more reliable than traditional copper lines.

Fiber is Future-Proof
Fiber networks can also be upgraded by changing the electronics or using different lasers that increase the bandwidth without changing the fiber itself. That’s why fiber networks are said to be “future proof.”

Fiber is the Fastest. Period.
Experience the fastest technology known with speeds that can reach into the gigabits per second (which is thousands of times faster than the current copper technology).

Fiber Replaces Copper Infrastructure with New Technology
Since fiber is all new infrastructure, its less susceptible to corrosion, disruptions from weather and power surges from lightning and other sources, resulting in greater reliability.

Fiber Provides Virtually Unlimited Bandwidth Capacity
Enjoy better access to more advanced communication products and data.

Snowshoe Live Cams


Now in our twentieth year as the region’s trusted  technology partner, we continue to provide full-service business technology
and telecommunications solutions to organizations, large and small.

In addition to our corporate headquarters in Bridgeport, West Virginia, we also operate from offices in Charleston and Morgantown, WV; Columbus,
Ohio and Pittsburgh, Pennsylvania.

Citynet specializes in single-source, high-speed communications and technology services.

We’re committed to providing the region’s businesses with the latest technologies available.

We offer a wide range of solutions designed to maximize the return on IT investment and minimize the hassles and costs associated with using and managing technology.

This allows organizations to focus on their core operations. Citynet often serves as the IT Department for many of our customers; saving them overhead, ongoing training and equipment costs, and providing more highly secured networks.

Our commitment to our customers is second to none.

Our highly trained technical support professionals provide non-stop support, 24-hours a day, 365 days a year from our corporate headquarters.

Our locally-based Technical Support Center has been recognized internationally with the
prestigious International Service Excellence Award from the Customer Service Institute
of America.

Be sure to read what our customers say about their experience with Citynet @ Snowshoe, below!

What Our Snowshoe Customers Are Saying:  

"I recently needed tech support regarding an issue of internet upload and download speed at my Snowshoe unit as well as advice regarding a power supply backup device to insure phone and Internet service in the event of a power failure. I communicated with both Mary and Jerry of your Technical Support Center staff. I found both to be most helpful, courteous, and knowledgeable regarding my issues. In the future I will feel comfortable contacting your tech reps should I have any problems."
- R.H. - Shamrock Owner's Association


"Just a note to let you know that my recent contacts w/your support reps, i.e. Jason and Wayne in your Bridgeport, WV center were both very courteous, helpful, knowledgable and efficient in taking care of my issues. I just became a customer at your Snowshoe location with phone and Internet service. I wanted you to know that these two support reps perform an excellent service on your behalf." 
- Owner - Shamrock Unit


"Hats off to Citynet! For years we have been struggling with a substandard system and service. Struck gold in Feb when we were permitted to utilize Citynet. Everyone we have encountered really rock and get the job done. It has been worth every penny of my early disconnection fee!"
- C & RT