Citynet: Home


Payment Options: 

Customers may pay by Check, Cash, Money Order, Debit Card, Credit Card or Automatic Draft (ACH) through a checking or savings account. Citynet accepts Visa, MasterCard and American Express.

Do You Prorate:
Currently, Citynet does not prorate invoices.

Payment Returns:
If Check or ACH payments are returned for any reason, Citynet will apply a return fee of $15.00.

Due Date:
All payments are due within 10 days of the invoice date.

Contact Billing:
You may contact Citynet's customer care department at 800.881.2638, 24x7x365. All customer care representatives will be able to handle general billing questions. General inquiries can be sent to When inquiring customers should include: Account Number, Name on Account, Question or Problem, and the best way to contact you.