Great News for West Virginians!
Citynet is dedicated to bringing high-speed, reliable fiber internet to communities across West Virginia. Through strategic infrastructure expansion, we’re working to close the digital divide so that more homes and businesses have access to the connectivity they need.
Seen Our Team in Action? Curious About Service?
That’s great! Our dedicated crews are out every day, working tirelessly – no matter the weather – to expand our fiber network as quickly as possible.
However, seeing Citynet trucks in your area doesn’t necessarily mean that Citynet GIG Fiber is available at your home – yet. We’re making progress, and we can’t wait to bring our high-speed fiber service to even more communities!
Citynet is currently building fiber networks following specific routes determined by various broadband grant programs. These builds follow strict guidelines and timelines to meet program requirements. Once our designated builds are complete, we’ll expand to additional areas.
Stay updated on our progress by bookmarking this page or following Citynet on Facebook for announcements on new service areas.
Say Hello to Fast!
If you live in one of the following areas and want the best internet service from a company you can trust, please reach out to us today. Call us at 304-848-6200 or click here to get started!
Business fiber is available in key metropolitan areas. Contact us for availability.
Areas with Citynet GIG Fiber available include*:
Last Update: 2/21/2025
Barbour County
- Belington
- Philippi
Doddridge County
- Center Point
- Greenwood
- New Milton
- West Union
Gilmer County
- Coxs Mills
- Glenville
- Linn
- Normantown
- Tanner
- Troy
Harrison County
- Bridgeport
- Salem
- Shinnston
- Wallace
Pocahontas County
- Slatyfork
- Snowshoe
Randolph County
- Huttonsville
- Mill Creek
- Monterville
- Valley Head
Taylor County
- Flemington
- Grafton
- Thornton
Webster County
- Cowen
- Erbacon
- Webster Springs
Wetzel County
- Folsom
- Hundred
- Jacksonburg
- Littleton
- New Martinsville
- Pine Grove
- Porters Falls
- Reader
- Smithfield
- Wileyville
Wood County
- Davisville
- Parkersburg
When choosing an internet provider, it’s important to compare price, speed, reliability, and overall value. If you’re considering options like CAS Cable, Starlink® or other providers, here’s how Citynet GIG Fiber delivers a better, faster, and more reliable internet experience – with no hidden fees, no data caps, and local, West Virginia-based customer support.
Citynet vs. Starlink®
Feature | Citynet GIG Fiber | Starlink® |
|---|---|---|
Data Caps | None! – Unlimited Data | Currently Unlimited |
Upload/Download Speeds | Symmetrical Speeds (Same Fast Uploads & Downloads) | Currently 25-220Mbps Asymmetrical Speeds |
1 GIG Internet Price | $73 / month with All Available Discounts Applied | $120 / month + $349+ Equipment Fee |
Technology | Fiber | Satellite |
Reliability | Excellent | Suffers from Environmental Factors |
Latency/Lag Time | Very Low: 5-15 milliseconds | Higher: 25-50 milliseconds |
Installation Fee | Free, Professional Installation | None – Customer Installs |
Extra Fees | None! | Equipment Cost, Shipping, Potential Premium Service Fees |
Local Ownership | 100% West Virginia-Owned | No |
Auto-Pay Discount | $12 | – |
Customer Support | Local, West Virginia-Based Support – Speak with a real person! | National/International – Difficult to Reach Live Support |
Citynet vs. CAS Cable
Feature | Citynet GIG Fiber | CAS Cable |
|---|---|---|
Data Caps | None! – Unlimited Data | Yes – Extra $10 per 100GB over cap |
Upload/Download Speeds | Symmetrical Speeds (Same Fast Uploads & Downloads) | Slower Upload Speeds (Typical for Cable) |
1 GIG Internet Price | $73 / month with All Available Discounts Applied | More Expensive |
Modem Rental Fees | None! – WIFI modem included | $5-$10 / month extra |
Installation Fee | Free! | $25 Install Fee |
Extra Fees | None! | Data Overages, Equipment Fees, Install Charges |
Local Ownership | 100% West Virginia-Owned | No |
Auto-Pay Discount | $12 | $5 |
Customer Support | Local, West Virginia-Based Support – Speak with a real person! | Not local |
Citynet vs. Optimum®
Feature | Citynet GIG Fiber | Optimum® |
|---|---|---|
Data Caps | None! – Unlimited Data | None |
Upload/Download Speeds | 1000/1000 Mbps – symmetrical speeds
(same fast uploads & downloads)
| 940 Mbps download / 35 Mbps upload (cable) or 940/940 Mbps (fiber) where available |
1 GIG Internet Price | $73 / month with All Available Discounts Applied | More Expensive. $80.00–$100.00+ (varies by location, technology and promo pricing may apply) |
Installation Fee | Free, Professional Installation | $100 (waived if ordered online) |
Billing Discounts | $12/mo. with email billing and auto-pay | $5/mo. with email billing and auto-pay |
Modem Rental Fees | None! – Free WiFi modem included | None |
Local Ownership | 100% West Virginia-Owned | No. Owned by Altice USA, a multinational company |
Customer Support | Local, West Virginia-Based Support – Speak with a real person! | Offshore and out-of-state call centers |
* Competitor pricing and details are subject to change without notice. The information provided was believed to be accurate at the time of publication.
Citynet Broadband Efforts in the News
Citynet Announces $24.87 Million Investment to Expand GIG Fiber Network in Nicholas County Through ReConnect Program
Bridgeport, WV — Citynet, in partnership with the Nicholas County Commission and the U.S. Department of Agriculture (USDA) ReConnect Program, is proud to announce a
Citynet Announces Dedication Event for New Fiber Broadband Network in Wetzel County, West Virginia
View Photo Gallery Wetzel County, WV – August 16, 2024 – Citynet is excited to announce the official dedication of its new fiber broadband network
The Roane County EDA and Citynet to Hold Dedication of New Fiber Broadband Network in Roane County and Surrounding Counties
Spencer, WV – October 18, 2023 – The Roane County Economic Development Authority (RCEDA) in partnership with Citynet, West Virginia’s leading provider of telecommunications and
Why Citynet?
At Citynet, we don’t just deliver cutting-edge technology – we deliver the best overall experience. As a 100% West Virginia-owned company, we are deeply committed to bringing fast, reliable GIG Fiber internet and advanced business technology solutions to our fellow West Virginians.
But what truly sets us apart? Our people.
Our expert, dedicated customer support team isn’t outsourced – it’s in Bridgeport, West Virginia, available 24/7, 365 days a year. We take pride in not just offering the best technology, but in delivering the most responsive, knowledgeable, and personalized support in the industry.
At Citynet, you’re not just a customer – you’re our neighbor. And we’re committed to keeping you connected with the best service, the best technology, and the best support, bar none.
