Backing Up Your Digital Life
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Backing Up Your Digital Life

Uh oh….

Your computer’s hard drive failed. The latest update crashed your phone. Your tablet went missing at the airport. You accidentally hit the delete key on the file containing your scanned family photos. You clicked “open” on the wrong email, and now you have malware on your computer.

Hopefully, none of these have ever happened to you. Odds are, though, you or someone you know has experienced one of these unfortunate events and lost important or valuable files.

Never fear! CITYNET is here to save you from the headache and heartache of lost data. We’ll walk you through how to properly create backups of all of your information so that you’re prepared if you break, infect, or lose an essential device.

Data Backup Basics

Backing up data means creating a separate copy of your important files so that if your device is lost, broken, or hacked, you don’t lose everything.

You can create several different kinds of backups of your data. Most people back up their personal data to either a physical external hard drive, to the cloud, or to a combination of both.

Backing up to a hard drive gives you a physical copy of your information that doesn’t require a solid internet connection or a paid online storage plan. However, to access your data, you have to have the drive physically with you. And because the drive is a physical asset, it is also prone to damage from things like drops, fire or flood, or theft.

Cloud backups are stored on external servers that another company hosts online for you. Some of the most well-known cloud storage services include Google Drive, Microsoft OneDrive, or Apple iCloud. Storage space on these servers may cost extra, but you can access all of your files no matter where you are.

CITYNET recommends using a combination of backup methods both to create redundancy (a backup of your backup) and to make access and recovery as simple as possible. However, like the University of California, Berkeley Information Security Office says, “the best backup is one that works for you and works for your data.” The important part is to back up your most valuable information in a way that is easy for you to manage and restore.

What Should You Back Up

Here are some of the most common, but often missed, items you want to include in your backups:

  • Photos & Videos: Family pictures, vacation videos, kids’ milestones, and other irreplaceable memories.
  • Documents & Files: Tax returns, financial records, school/work files, or legal documents.
  • Contacts & Address Book: Both on your mobile devices and on your email accounts.
  • Calendars: Birthdays, memories, and appointment reminders.
  • Email Archives, Messages, & Chats (if possible): Including important attachments and conversations.
  • Password Vaults & Credential Managers (if you use one): Losing this can lock you out of many services.
  • Browser Bookmarks: All those favorite links you’ve gathered over years.
  • Social Media Content, Posts, & Memories: Posts, conversations, and photos you’ve been tagged in or you’ve uploaded (especially if you don’t keep local copies).
  • App Settings and Configurations: For tech-savvy users, this makes restoring your workflow easier.

In short, anything you would hate to lose is something you should back up.

Setting Up Backups is Simple

Backing up your data isn’t hard. It just takes a little setup on the front end, and the software manages the rest for you.

Both Windows and Mac computers have built-in backup software, and there are dozens of reputable backup service software options available. (If you choose a third-party app, research the publisher’s credibility and the app’s ratings first.) If you use a cloud service, install its desktop application to make the backup process easy.

Mobile devices, including all of the latest Android and Apple phones and tablets, also include built-in backup services through Google Drive or Apple iCloud, but you can also use third-party apps to back up your data. You can also plug them into a computer or external flash drive to create local copies.

Regular Backups are Crucial

The key to protecting your data is making regular backups, since your stored information is constantly changing.

Automatic backups are the easiest and most efficient way to save your files on a schedule without adding one more manual thing to your mental checklists. Set them once, and your chosen software will handle the rest.

CITYNET strongly recommends a daily backup if you create new files often and a weekly schedule for lighter users. Keep in mind that creating new files includes more than documents. Daily photos, emails, or app data are all worth backing up frequently.

Use the 3-2-1 backup rule: keep 3 copies of data, on 2 different media types (such as 2 hard drives), and 1 copy off-site (like in a cloud service). This may sound like a little overkill, but it’s a proven strategy for ensuring your data is safe.  

Finally, test your backups occasionally.  Verify that your most recent files are stored correctly, and try restoring a file to confirm it works.

Upload Speed & Bandwidth Boosts for Backups

Backing up to a cloud service can take up a significant amount of bandwidth, especially if you upload large files or frequent updates. If your upload speed is slow, backups can take hours or even fail entirely.

Many internet providers (especially cable, DSL, satellite, or 5G cellular services) offer asymmetrical internet plans, where download speeds are much faster than upload speeds. For users running cloud-based backups, this imbalance can create a major bottleneck on your home network. We recommend setting your automatic backups to run overnight, when everyone is offline.

Symmetrical internet, where upload and download speeds are equal, makes cloud backups much faster and more reliable, particularly for video, photography, or business data. CITYNET provides symmetrical speeds on all of our fiber internet plans, so you’ll never have to worry about slow uploads.

Fiber is Your Backup Friend

Because fiber internet offers higher and more consistent upload speeds, your backups will be faster and more dependable. With CITYNET, you’ll never be held back when your computer is uploading large photo and video libraries or performing cloud syncs.

Not sure whether your current plan supports cloud backups? Give us a call, and our Customer Support Team will help you choose a Citynet fiber plan that fits both your upload and download needs and your budget.

Pick YOUR Perfect Fiber Internet Plan

or call us at 800.881.2638, anytime.
Digital Security Tips for Modern Cars
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Digital Security Tips for Modern Cars

Computers, phones, watches, tablets … mobile technology is both a convenience and a risk of your personal details in the hands of others. We keep things like “Find My iPhone” and passcodes in place to help protect them. But, is your biggest (literally) source of traveling information secure?

Older cars with analog radios and crank windows may not have to worry about the digital security of their cars. If your vehicle has features like Bluetooth pairing, contact syncing, garage remotes, and built-in WiFi, it now holds a surprising amount of personal data.

Just like your phone or smart home, your rig needs basic digital protection to keep your info secure. CITYNET has outlined digital security tips to keep your modern cars safe.

Connect Only to Trusted Networks

Some cars support WiFi connections for streaming updates, apps, or navigation. If your car supports WiFi connectivity, avoid connecting it to unsecured public networks (e.g., at service centers or parking garages). If needed, use a secure mobile hotspot or your home’s private, encrypted WiFi network powered by CITYNET.

Keep Your Car’s Software Updated

Like cell phone and computer manufacturers, automakers push out updates to improve performance and patch security vulnerabilities. Some cars update automatically, while others require a manual USB update or a dealer visit. Check your owner’s manual or companion app for instructions on how to update your car’s software.

Cellular-Connected Cars

Cars with built-in cellular connections (for remote start, tracking, or diagnostics) can be a backdoor into your personal information. If your car has hotspot capabilities, protect that network like you would your home internet connection with a strong password.

Secure Your Companion Apps

Many carmakers offer apps to start your car, unlock it remotely, or check location and diagnostics. When setting up accounts for these apps, use strong passwords, two-factor authentication, and biometric login when available. Don’t reuse passwords across your car app and email or banking. Be careful about sharing access with family, housemates, or third-party services (e.g., rideshare or delivery apps).

Monitor for Suspicious Activity

Cars can be tracked, unlocked, or even started remotely if compromised.

Monitor connected car apps for things like unfamiliar login locations, changes to settings, or alerts for unlocks or starts at unexpected times. Consider changing your passwords if something feels off.

Limit What Your Infotainment System Stores

Even if your car doesn’t have full app integration, your Bluetooth-connected systems may store personal information:

  • Your contacts, recent calls, or text message previews
  • Saved addresses like “Home,” “Work,” or frequent destinations
  • Garage door codes via HomeLink or similar integrations
  • Media playlists or streaming logins

Make sure you keep all of that information secure by clearing navigation and call history regularly. Never label an address as “Home,” and instead use a nickname. If your garage door is linked, check that it is PIN-protected. Avoid syncing full contact lists unless necessary.

Use Valet or Privacy Modes

If your car offers Valet Mode or Privacy Mode, use it when lending your car to others. These modes can limit access to personal data, navigation history, and system settings. Some also disable access to the trunk, glove box, or restrict speed and distance tracking.

Don’t Leave Devices Plugged In

USB ports in modern cars can be used to access your phone or stored data. Avoid leaving flash drives or phones connected when parked, especially in public places.

Be Wary of Third-Party Apps or Accessories

Aftermarket tools that plug into your OBD-II port (like insurance trackers or car monitors) can open up new security risks. Only install accessories or apps from trusted sources and review privacy policies carefully.

Unpair and Wipe Your Data Before Selling or Trading In

When you’re listing your car for sale, one of the first steps you should take is wiping any of your personal data before you begin letting others test drive it. You never know what someone may poke around in while they have access.

Log out of connected services like built-in streaming or app accounts and manufacturer apps (FordPass, myChevrolet, Tesla, etc.). Clear your navigation history and garage door access. Disconnect Bluetooth pairings and home WiFi networks.

Perform a full factory reset if available and unlink the vehicle from your mobile app/account. Delete remote key access if you’ve shared the car with family, rideshare, or third parties.

Secure Your Car’s Digital Footprint with a Secure Connection

Vehicles are now part of your larger connected lifestyle, just like smart home devices, phones, and computers. By managing your car’s digital footprint and pairing it with a secure, fiber-powered connection at home from CITYNET, you create a seamless, safer online experience for every device you own.