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Citynet Newsletter: November 2001

Citynet Opens State's Most Advanced Internet Center

        The big news at Citynet this month is the move to our brand-new headquarters in Bridgeport. The new facility is a symbol of Citynet's continuing commitment to West Virginia's economy and the creation of high-tech jobs for Mountain State residents. Moving the state's biggest Internet company is no small task, and construction crews and Citynet technology teams worked side-by-side to create the most advanced Internet communications center in West Virginia. At 9,000 square feet -- triple our previous space -- the new building features more than four miles of fiber and CAT5 cabling (Even the kitchen is wired for the net!). The move was completed in late October, giving us plenty of room for continued growth in the months and years ahead. Special thanks are due to you, our valued customers, who make our continued growth and contributions possible.
Six Months Dedicated Access for FREE!!

        With the recent expansion of Citynet's Network, we are now able to pass huge savings on to our customers. For the first time ever Citynet is offering the first six months of your Dedicated Internet Contract for FREE!!
         With Citynet's Dedicated Internet Access you get an always-on Internet Connection, High Speed Access available to multiple users, static IP addresses, web hosting and 24X7 Technical Support. Dedicated Access not only increases your company's efficiency gathering information from the Internet, but it saves you money by eliminating multiple Dial-up accounts and Extra Phone Lines. Call Citynet's Commercial Sales Department today at 1-800-903-8906 for more information about this product. This promotion is available for a limited time for qualified business customers, only.
Staying in Touch

        Since our introduction of 24/7 customer support earlier this year, staying in touch with Citynet has never been easier. And that won't change with our move to bigger and better quarters. If you have questions about your account or need technical assistance, simply call 1-800-881-CNET anytime, night or day. We're there to help, whenever you need it. All of our other telephone numbers, including Commercial Sales at 1-800-903-8906, will remain the same as well.
        Our billing and other mailing addresses have been switched over to our new location at 113 Platinum Drive, PO Box 4688, Bridgeport, WV 26330. (For those of you in the neighborhood, our new headquarters are in the EastPointe development in Bridgeport, just off Interstate 79.)
Add Emails with Citynet's Account Manager

        Citynet continues to add features to our online Account Manager system, making administering your Citynet account more convenient than ever. Ready to make a statement with yourname@westvirginia.com as your email address? You can change or add a new email address right online, with no waiting and no phone calls needed. From Citynet's home page, http://www.citynet.net/, just click on "Account Manager" and log in with your password. Adding your new email address is as simple as filling in the blanks.
        While you're there, you also can check your account balance, update your contact information, or add any other Citynet services you wish. Forgot or misplaced your password? Just call our 24/7 technical support line at 1-800-881-CNET and one of our representatives will be happy to help.