Past Issues: August 2001 | September 2001 | October 2001 | November 2001 | December 2001 | January 2002 | February 2002 | March 2002 | April 2002 | May 2002 | June 2002 | July 2002 | August 2002 | September 2002 | October 2002 | November/December 2002 | January 2003 | August 2005 | September 2005 | October 2005 | November 2005 | December 2005 | January 2006 | February 2006 | March 2006 | April 2006 | May 2006 | June 2006 | July 2006 | August 2006 | September 2006 | October 2006 | November 2006 | December 2006 | January 2007 | February 2007 | March 2007 | April 2007 | May 2007 | June 2007 | July 2007 | August 2007 | September 2007 | October 2007 | November 2007 | December 2007 | January 2008 | February 2008 | March 2008 | April 2008 | May 2008 | June 2008 | July 2008  |  August 2008  |  September 2008  |  October 2008  |  November 2008  |  December 2008

March 2006

Inside this issue: Digital Telephone Service – Revolutionary Idea, Citynet’s new TV commercial, Citynet Wholesale – New communities added, Our most important tool – Our People

Digital Telephone Service

Over the past two months our newsletter has featured information on the introduction of our new Digital Telephone Service and how everyone in our regional footprint can use this new service to save significantly. This month we will cover some of our customer’s FAQ’s.

The price of Citynet’s Residential Digital Telephone Service is only $24.95 a month. This price includes: Unlimited Local and Long Distance calling, Caller ID, Call Forwarding, Voice Mail, and all the other telephone services to which you’ve become accustomed. That is a savings of nearly 40% off current providers’ pricing – even more if you make a lot of long distance calls! Plus, Citynet Digital Telephone Service has many features that other traditional telephone providers just don’t offer: you control your account and your telephone service - online; you can receive your voice mail in your email inbox where you can listen to your messages anytime you have internet access – anywhere; and you decide when people call you and how you will be reached. If you wish to not be bothered at certain times you can set up Dialing Rules to send your calls directly to voice mail. Our system also allows you to set up access codes for family members and other key callers to use so that you never miss important calls. You’ve never had a more flexible way to control your own telephone service.

If you would like more information on Citynet’s new Digital Telephone Service, visit our website at www.citynet.net. Simply click on "Sign Up Today" to open our new Digital Phone Service page. On this page you will find complete information to answer most of your questions. You will find: What is the Digital Phone Service, Advantages and Benefits, Products, Availability in your Locale, Features, Customer Care, Frequently Asked Questions, Service Terms, and will even be able to "Sign Up" for the new service.

Digital Telephone Service Quick Check

Q: Can I use a fax machine with DTS?          A: Absolutely
Q: Can I block unwanted calls from a specific number?          A: Absolutely
Q: Can I receive more than one call at a time?          A: Absolutely
Q: Can I buy additional numbers for family members?          A: Absolutely
Q: Can I direct my calls to my cell phone?          A: Absolutely
Q: Can I sign up without a lengthy contract?          A: Absolutely
Q: Can I still use my current telephone number?          A: Absolutely
Q: Do I have to purchase new telephones?          A: NO!

Check out our website FAQ page to see the complete answers.

CITYNET DIGITAL TELEPHONE SERVICE – FINALLY…YOU’VE GOT CONTROL!!!

Commercial Time

Citynet just completed the first in a series of new television commercials. You can view the commercial on our website at www.citynet.net. Click on "View Commercial" under the Press Releases heading.

Citynet Wholesale

Already known for its unparalleled attention to underserved markets, Citynet Wholesale announces plans to serve several new tier 2 and tier 3 central offices (COs) in Ohio, West Virginia, and Indiana. In the past year, Citynet has made significant capital investments in expanding its network to meet the specific needs of its customers. Our most recent network expansion enables the company to offer service to many new COs including Huntington, WV; Parkersburg, WV; Lima, OH; Mansfield, OH (available 3Q ’06); Wooster, OH (available 3Q ’06); Beckley, WV; Wheeling, WV; Clarksburg, WV; Morgantown, WV; Youngstown, OH; and Portsmouth, OH. The addition of these COs will benefit not only Citynet Wholesale, but also our retail division which will be able to take advantage of these new markets to expand its services as well.

Our People

This month, we are featuring two of our Customer support folks.
Jeff Aman, Retail Sales Support. A graduate of WVU with a Bachelors degree in Agricultural Business, Jeff has been with the company for 4 years. Jeff enjoys working here because he likes the team atmosphere. As a member of the Bridgeport country club, Jeff enjoys golf and currently holds the lowest handicap of any Citynet employee. Jeff also enjoys riding his brand new yellow 4 wheeler with other Citynet employees.

Drew Pridemore, Call Center Supervisor. Drew has been with Citynet for just over 3 years. He was promoted to a Supervisor of the Call Center after only a year and a half. An Ansted, WV native, he graduated from IADT in 2002 with an Associates Degree in Computer Information Management. Drew is a self proclaimed sports fanatic with a strong leaning toward football!