Jonathan Ayoob - Business Process Manager
Jonathan joined Citynet’s team in July of 2001, after completion of his Associate degree in Computer Information Management. Starting out on the Customer Support team, Jonathan received a strong background in the company and its functions. Realizing his interests outside of the technical support realm, Jonathan joined the Retail Sales Support Team. After only a year, Jonathan stepped up to fill the role of Manager for the department. Jonathan has also received his certifications for Master Certified Internet Webmaster (MCIWD) and Master Certified Internet Webmaster – Certified Instructor (MCIWD CI). In April of 2007, Jonathan was promoted to the Digital Phone Sales team as the Digital Phone Specialist. Now having over 7 years experience with the company, Jonathan has recently accepted a new challenge as our Business Process Manager. The Process Manager will manage the operational activities of the organization, plan and develop systems and procedures to improve the operating quality and efficiency of the organization and supervise staff in accordance with company policies and procedures.

jonathan.ayoob@citynet.net


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